Система управления запросами на автоматизацию

Running a team of 20 people, we are trying to automate everything that is repetitive, the problem comes in capturing the job and handling all the automation request without spending time in meetings and pulling people out of there job to specifically do that. How do you guys handle that? Is there a tool that would sort of capture somebody doing the job and send it as automation request? I know there are many for enterprise level but something for small teams? I have not found a swift way to turn it into a formal process. Any advice appreciated.

Running a team of 20 people, we are trying to automate everything that is repetitive, the problem comes in capturing the job and handling all the automation request without spending time in meetings and pulling people out of there job to specifically do that. How do you guys handle that? Is there a tool that would sort of capture somebody doing the job and send it as automation request? I know there are many for enterprise level but something for small teams? I have not found a swift way to turn it into a formal process. Any advice appreciated.

The tool part is the easy half, the actual bottleneck is almost always capture. What's worked for teams around your size: one shared form or Slack channel where anyone can drop "I do X manually every week" in under a minute, no meeting required. Then whoever owns automation triages it weekly using two questions, how often does this happen and how long does it take each time. That gives you a rough hours saved per request so you're not guessing which ones matter. The mistake I see most is skipping the log and going straight to interviews, which is exactly the meeting-pulling problem you're trying to avoid. A plain form beats a fancy tool at this stage, you can upgrade once you actually have a backlog worth prioritizing.