Автоматизация обработки страховых заявлений

I recently worked on building a custom insurance claims management system designed to modernize how claims are handled from intake to settlement. Many insurance teams still rely on fragmented tools and manual review processes, which slow down approvals and increase the chances of errors or missed risks. Off-the-shelf platforms often struggle to support complex workflows, policy rules or integrations that insurers actually need, so the goal was to design something more flexible and automation-driven. Here’s what the system covers: Digital claims intake and first notice of loss (FNOL) workflows Automatic policy validation and eligibility checks Configurable adjudication logic for claim decisions Smart routing for approvals based on claim type and risk level Document handling with OCR to e…