Система учета для агентств по уходу

Before you pick a platform, check what your state's home care licensing rules say about client records and communication, because a lot of states classify caregiver notes, scheduling details tied to a specific client's care plan, and any health information shared over calls or texts as protected records, which pulls you toward a system with real audit logs and access controls rather than a consumer texting app. If your agency bills any insurance or works with a managed care organization, you may also have HIPAA obligations that Google Voice and most consumer VoIP tools were never built to satisfy, worth confirming with whoever handles your compliance before you standardize on something. On the practical side, most agencies at your stage move to a platform built for home care or field serv…